Privacy Policy – CharmThreads

At CharmThreads, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website (charmthreads.shop), make a purchase, or interact with our services. By using our site, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information to provide and improve our services:

  • Personal Information: When you place an order, create an account, or contact us, we may collect details such as your name, email address (e.g., [email protected] for communications), shipping/billing address, phone number, and payment information (processed securely through third-party payment providers).
  • Non-Personal Information: Automatically collected data about your visit, including your IP address, browser type, device information, pages viewed, and time spent on the site. This helps us analyze trends and enhance your browsing experience.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders (e.g., shipping products, sending order confirmations).
  • Create and manage your account (if you choose to register).
  • Communicate with you about your orders, promotions, or updates (you can opt out of marketing emails at any time).
  • Improve our website, products, and customer service based on usage patterns and feedback.
  • Prevent fraud and ensure the security of our platform.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the following cases:

  • Trusted Service Providers: Third-party companies that assist us with order fulfillment (e.g., shipping carriers), payment processing (e.g., secure payment gateways), or website analytics. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
  • Legal Requirements: If required by law, court order, or to protect our rights, property, or safety, or that of our customers.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes secure socket layer (SSL) encryption for data transmission, secure storage systems, and regular security audits. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information (contact us at [email protected] to request this).
  • Opt out of marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Disable cookies through your browser settings (note: this may affect certain features of the website).

6. Cookies and Tracking Technologies

We use cookies (small text files stored on your device) to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage cookie settings through your browser, but disabling cookies may limit functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this policy regularly to stay informed about how we protect your information.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

[email protected]